Holiday Inn - Boone - University Area by IHG

As we were checking in, I was disappointed to learn the pool was closed. Access was difficult if you must make a left turn into the parking lot. The driveway is right before a traffic light on a heavily traveled road. It is best to proceed to the traffic light and turn left, go down a bit and turn around, back to the light and turn right so the hotel is on your right. Plus, the driveway itself has a high crown, so you bottom out if you aren't careful.

The third party did not inform the property that we needed a wheelchair accessible room. When we arrived the manager at the property went above and beyond to make sure we had the room we needed even though they were overbooked for the days we were staying. Although they were severely understaffed they were warm, polite, and professional! Would definitely recommend to family and friends.

The staff were very nice and cimmunitive. They helped me with questions I had about the area and restaurants I inquired about. This is a great hotel to stay for a ski trip with the family or a weekend getaway for a couple! Love it and I will be returning soon!

Staff were all very friendly. The wifi was great and there was no connecting or reconnecting each day which was wonderful. Housekeeping was offered every day and that was good as well. This hotel was near the attractions we wanted to see.

Great location.