Holiday Inn - Boone - University Area, an IHG Hotel
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We enjoyed our stay. The customer service there to resolve issues with unauthorized charges is terrible. Not sure if we will stay there again.
Kristie
augusti 2024
The third party did not inform the property that we needed a wheelchair accessible room. When we arrived the manager at the property went above and beyond to make sure we had the room we needed even though they were overbooked for the days we were staying. Although they were severely understaffed they were warm, polite, and professional! Would definitely recommend to family and friends.
Sophia
augusti 2024
I was visiting Boone to take my EMT exam and was right around the corner (walking distance) from where i needed to test. The front desk employee was OUTSTANDING!! we checked in at 11pm and she was as nice as could be and even mapped out where I needed to go the following morning which took so much anxiety off of me. I believe her name was Stephanie, but i truly couldn’t have asked for a nicer, funnier, kind hearted person.
Cynthia
maj 2024
The staff were very nice and cimmunitive. They helped me with questions I had about the area and restaurants I inquired about. This is a great hotel to stay for a ski trip with the family or a weekend getaway for a couple! Love it and I will be returning soon!
Devonna
januari 2024
Staff was very friendly, helpful and patient. Breakfast was very good. Server was great. Samantha at the front desk exceeded the expectations of hospitality by making me feel so comfortable. The weather was bad and I had to hang around about 30 minutes in the lobby after checkout.
Linda
januari 2025
Staff were all very friendly. The wifi was great and there was no connecting or reconnecting each day which was wonderful. Housekeeping was offered every day and that was good as well. This hotel was near the attractions we wanted to see.
Jon
oktober 2023
Room was good. Breakfast was good, HOWEVER, you had to pay $3.00 for a cup of coffee with your breakfast which was absurd, coffee should come with the meal!!!!!!
Joan
juli 2023
Great location.
Katina
juli 2024
The hotel was nicely renovated, clean rooms, and friendly staff.
Bg
juli 2024
Gianpaolo
augusti 2022
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